Terms of Service
Last Updated: August 21, 2026
Please read these Terms of Service ("Terms") carefully before using the Mosaica mobile application operated by Mortara Studios LLC ("us", "we", or "our"). By accessing or using the App, you agree to be bound by these Terms.
1. User Accounts
When you create an account with us, you must provide accurate, complete, and current information. You are responsible for safeguarding your login credentials (or associated third-party login accounts like Google/Apple) and for all activities that occur under your account.
2. Intellectual Property
The Mosaica App, including its original content, features, functionality, puzzle designs, and assets, are and will remain the exclusive property of Mortara Studios LLC and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
3. Acceptable Use
You agree not to use the App in any way that causes, or may cause, damage to the App or impairment of the availability or accessibility of the App. You must not attempt to reverse engineer, decompile, or otherwise extract the source code or puzzle logic of the App.
4. Game Progress and Syncing
While we make every effort to securely back up and sync your puzzle progress (including completions, moves, and times), we do not guarantee that your game data will be completely immune from data loss or corruption due to network issues or unforeseen system outages.
5. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the App will immediately cease.
6. Limitation of Liability
In no event shall Mortara Studios LLC, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the App.
7. Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. By continuing to access or use our App after those revisions become effective, you agree to be bound by the revised terms.
8. Apple App Store Additional Terms
If you downloaded the App from the Apple App Store, the following additional terms apply:
- Acknowledgment: You acknowledge that these Terms are concluded between you and Mortara Studios LLC only, and not with Apple. Mortara Studios LLC, not Apple, is solely responsible for the App and its content.
- Scope of License: The license granted to you for the App is limited to a non-transferable license to use the App on any Apple-branded Products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions.
- Maintenance and Support: Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App.
- Warranty: In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
- Product Claims: You acknowledge that Mortara Studios LLC, not Apple, is responsible for addressing any claims relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
- Intellectual Property Rights: In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Mortara Studios LLC, not Apple, will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.
- Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Third Party Terms: You must comply with applicable third party terms of agreement when using the App.
- Third-Party Beneficiary: You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms, and that, upon your acceptance of the terms and conditions of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
9. Contact Us
If you have any questions, complaints, or claims with respect to the App, please contact us at:
Email: mosaica@mortarastudios.com
Phone: 920-209-7708
Address: 1301 N Briarcliff Dr, Appleton, WI 54915